membership cards UPDATED

chook23 · Post: # 1039818Post **chook23** » Sun 13 Feb 2011 9:06pm

Iceman234 wrote:Just got my second lot of identical zip-lock bags in the mail yetserday...

same for 1 in my family.......

and the bag they come in.................NO SECURITY AT ALL

anyone can open during mail process.....just stupid.

Iceman234 · Post: # 1039819Post **Iceman234** » Sun 13 Feb 2011 9:12pm

chook23 wrote:
Iceman234 wrote:Just got my second lot of identical zip-lock bags in the mail yetserday...
same for 1 in my family.......

and the bag they come in.................NO SECURITY AT ALL

anyone can open during mail process.....just stupid.

While mine were in one of those postage plastic bags, they were just dropped under the letter box. Still no membership cards but more of the same re keyring, CD case etc.

chook23 · Post: # 1039820Post **chook23** » Sun 13 Feb 2011 9:17pm

Iceman234 wrote:
chook23 wrote:
Iceman234 wrote:Just got my second lot of identical zip-lock bags in the mail yetserday...
same for 1 in my family.......

and the bag they come in.................NO SECURITY AT ALL

anyone can open during mail process.....just stupid.
While mine were in one of those postage plastic bags, they were just dropped under the letter box. Still no membership cards but more of the same re keyring, CD case etc.

Would not want membership cards posted in that plastic bag.............

As I mentioned NO SECURITY......can just slide white clip and bag is open.

Saint_Bronx · Mon 14 Feb 2011 10:51am

matrix · Post: # 1039858Post **matrix** » Mon 14 Feb 2011 11:10am

rang today
got the auto message thingy
if you were renewed before dec 13th, should have it
if you renewed after dec 13th it should be in your mailbox by end of feb

i renewed on dec 15th, got one already but not the other
so ill wait to see the membership cards when they come
if there's only one i know they've stuffed up and ill be back on the phone

PLUGGER14 · Mon 14 Feb 2011 12:42pm

OK not being a smartarse but can we do a little poll of people who have

a) had no problems with membership fulfilment for say the last 3-5 years. (this year's m'ship card aside)

b) have had problems in the last 3-5 years & what those problems were.

Further to the above how did you obtain membership:
a) online
b) phone
c) mail
d) in person

Just interested to see if the medium we use has any influence at all.

PLUGGER14 · Mon 14 Feb 2011 12:43pm

For the record I renew online each year for mine & my young nephew & have had no problems except for last year when my nephew's pack never arrived. After 2 phone calls chasing I gave up & made my own pack up for him.

Made comment of this in the member survey but have had no follow up.

chook23 · Post: # 1039877Post **chook23** » Mon 14 Feb 2011 12:52pm

Another duplicated plastic bag membership pack arrived today.......

(no cards as per previous etc)

matrix · Post: # 1039878Post **matrix** » Mon 14 Feb 2011 12:58pm

are they extras you didnt order?

thats crazy if they are

chook23 · Post: # 1039879Post **chook23** » Mon 14 Feb 2011 1:13pm

matrix wrote:are they extras you didnt order?

thats crazy if they are

Not extras........

Duplicates in same name........

Will have to check if duplicate payments deducted..................

westy · Post: # 1039881Post **westy** » Mon 14 Feb 2011 1:38pm

Strewth, we got our membership packs 3 weeks ago over here in Perth so I can't complain. That key ring-thing is great for keeping the cat in line. One gentle dong on the head and he knows who's boss! Of course it could always be worse, imagine if you were a member of the filth. Every year would get that same uninspiring black and white crap!

Dr Spaceman · Mon 14 Feb 2011 1:42pm

westy wrote:Strewth, we got our membership packs 3 weeks ago over here in Perth so I can't complain. That key ring-thing is great for keeping the cat in line. One gentle dong on the head and he knows who's boss! Of course it could always be worse, imagine if you were a member of the filth. Every year would get that same uninspiring black and white crap!

Yeah, but it's probably pretty good crap this year

i_luv_nick_riewoldt · Mon 14 Feb 2011 2:05pm

I just received mine today.

Can we pick up the scarves and caps at the NAB cup game on Friday?

suss · Post: # 1039888Post **suss** » Mon 14 Feb 2011 2:17pm

chook23 wrote:
matrix wrote:are they extras you didnt order?

thats crazy if they are
Not extras........

Duplicates in same name........

Will have to check if duplicate payments deducted..................

My wife got a duplicate pack too but then she changed seats so I assume it had something to do with that. Did you make a change to the membership that might have triggered the duplicate being sent out?

saintbrat · Post: # 1039906Post **saintbrat** » Mon 14 Feb 2011 3:49pm

i_luv_nick_riewoldt wrote:I just received mine today.

Can we pick up the scarves and caps at the NAB cup game on Friday?

you need the actual membership card- supposedly being sent from 20th onwards to have it clipped- no vouchers.

I am sure they will put up a note somewhere.

chook23 · Post: # 1039911Post **chook23** » Mon 14 Feb 2011 3:55pm

saintbrat wrote:
i_luv_nick_riewoldt wrote:I just received mine today.

Can we pick up the scarves and caps at the NAB cup game on Friday?
you need the actual membership card- supposedly being sent from 20th onwards to have it clipped- no vouchers.

I am sure they will put up a note somewhere.

Letter in pack sent out states collection.....family Day

Home games (H/A) upto Round 12

ando051 · Post: # 1039918Post **ando051** » Mon 14 Feb 2011 4:43pm

We had the same problem last year Suss made a change to our membership and ended up with 2 packs.

It would of been good to have our scarves and hats for this Friday night. I heard the cards were delayed due to problems with the MCG allocation of reserved seats for there home games

OdieCalodie · Mon 14 Feb 2011 5:58pm

never had any problems. always found dealing with the membership department over the phone or online to work out really well. very confident that they try their hardest to solve any issues.

when social club memberships closed, i put my partner on the waiting list straight away over the phone. got an unexpected call only a few months later to say a spot opened up. so i am extremely pleased with my experiences.

thejiggingsaint · Tue 15 Feb 2011 5:15am

Not impressed at all with the service

I would prefer to simply receive my membership card at a regular time each year, instead of all this cheap crud. It was galling to see Collingwood and Carlton people going to their NAB cup game wearing "member 2011" caps and scarves. While we wait (as ever!) for our cards. I mean, its not as if they don't have time to plan this exercise! They do it every year!

saintbrat · Post: # 1040004Post **saintbrat** » Tue 15 Feb 2011 7:41am

thejiggingsaint wrote:Not impressed at all with the service I would prefer to simply receive my membership card at a regular time each year, instead of all this cheap crud. It was galling to see Collingwood and Carlton people going to their NAB cup game wearing "member 2011" caps and scarves. While we wait (as ever!) for our cards. I mean, its not as if they don't have time to plan this exercise! They do it every year!

without knowing the why's or wherefores

some of the reasons for the differance between Pies and Saints may come down to financial logistics- simple budgeting-

they have a $5mill to play with and can thus afford to pre order without confirmation- and even if only half got theirs would be enough..

the Saints have been Financial viable But not flashing around- it may be when they are budgeted for that causes the delay-

- given that I guess they can always use possible suggestions..

or have our expectations changed ..was a time when just getting your card for the 1st round Mid March was ok.
.... and the timing may need reviewing.

saintspremiers · Tue 15 Feb 2011 8:49am

I'm with The Jiggster on
This. It's piss poor management.

The scarves and caps are free advertising for our club.

We need them out now to spread the brand to remind others to buy
Up memberships.

Time is money in this case IMO.

I've worn my old Saints cap a fair bit this Summer, and it creates a lot of discussion amongst passer byers. This can only be a good thing in the off season when (in theory!) there isn't much footy news going around. (this off season excluded!)

IluvHarvey · Tue 15 Feb 2011 9:06am

I've said it before and I'll say it again..

I don't mind that we have to wait to recieve the card (as long as it's here in time for round 1)

What really gets me mad is that they PROMISED them before Christmas. NOT GOOD ENOUGH!!! We haven't recieved them before Christmas for a while so why promise it this season??????

Especially when people like me handed over above $1000 to the club for memberships for Christmas Presents only to give the "sorry your present hasn't turned up yet excuse".

IluvHarvey · Tue 15 Feb 2011 9:07am

I forgot to add a couple of these............

thejiggingsaint · Tue 15 Feb 2011 9:36am

Hiya Saintbrat. I have to admire your loyalty to the club. You always defend them and good on you for that, however, I must "agree to disagree" with you on this one, and it has nothing to do with Collingwood having more money. Its a matter of simple professionalism and efficiency. Sadly, its a commodity that seems in short supply at this time of year!
I renewed in late November 2010, but next year will probably leave it as late as possible to renew.

matrix · Post: # 1040037Post **matrix** » Tue 15 Feb 2011 10:10am

yup
they couldnt run a bath