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I lost my memebership card at the game on Saturday. Just called the club to get another one sent out. It costs $20 to replace it. Is this over the top? I reckon it is.
Take into account someones time to take your call, check your membership get you a new membership, get the membership to you.
Most people at least charge for a one hour minimum so $20 is fair and reasonable IMHO.
From my knowledge it's a fairly standard replacement price for a lost membership card. Pretty sure it's similar to the replacement cost should I lose my MCC membership card.
Sounds fair. Its not just re-issuing your new card but also voiding the old one I would imagine. And anyway the club is upfront about this charge. I know about the $20 replacement charge, so think I must have read about it in the membership brochure somewhere?
yep fair and reasonable. My wallet got stolen last year and in it was the entertainment gold card. to replace that, it was gong to cost $30. half of the cost of the book itself.